Return Policy

Zero waste practices ask that you think differently.


At By The Sea Organics it’s our intention to create as little waste as possible and use sustainable practices. We understand the need to make a return sometimes, but please consider the impact of your actions. Can you gift this item to a friend?  Save it for a present or donate it to someone in need? These are just a few zero waste ideas. Here are some frequently asked questions about returns:

What items are returnable? Items purchased from By The Sea Organics are returnable within 14 days. Sale items are final.  Returns are accepted only if there is a defect with the product.

How long does it take to process refunds? It will take approximately 5-7 days once we receive the return (based on your bank).

Who pays for the return shipping? You do.

Need to make a return? Please email to start the return process. Please note, not all return requests are approved.